Tracking and Tracing: Day Shift
About This Position
This position is responsible for operating load statuses at every stage of the load process to ensure operations are running smoothly and maintain a 98% pickup and delivery status.
Main Responsibilities:
Validate loads status to all load stages (i.e. pick up, in transit, and delivery).
Constant communication with carriers and drivers to validate load status.
Request GPS Tracking from Driver / Carrier.
Confirm Pickup and Delivery appointment with Driver, Carrier, Consignee and / or shipper.
Request documentation regarding BOL and seal.
Execute and secure on time pickup and delivery according to operational standards.
Confirm unloading notification with driver, carrier, and consignee.
Secure and Upload POD.
Create reports to customers and maintain constant communication regarding load status.
Live update TMS (Transportation management system) with real time information.
Requirements
Required Skill Set:
Punctuality & Attendance
Sense of urgency
Teamwork
Self-Motivation
Problem Solving
Outgoing
Requirements:
English level – Advance (fluent)
At least 2 years of experience in freight coordination, logistics, or supply chain management
Experience tracking shipments for international loads. (plus)
Strong verbal and written communication
Position 100% ON SITE (NO HOME OFFICE)